ERP & CRM
Enterprise Resource Planning (ERP) systems are the backbone of many organizations, offering a single source of truth into their financial well-being. They offer integrated management of core business applications and processes across all areas of the enterprise, including finance, operations, distribution, HR and more.
Why you need an ERP software?
ERP provides rich functionality for all key service delivery processes such as service delivery, staffing, client billing, contact management, service notification, revenue recognition and profitability analysis. Get up-to-date demand forecasts via ERP’s reporting capabilities while increasing profits and creating additional client value by servicing your clients more effectively.
Benefits of ERP
It improves user productivity and adoption processes.
It enables you to match a forecasted demand for efficient services with current resources
It enables client segmentation
Analytics help strategically manage each client’s opportunity
It enables to manage overall risk
It streamlines the entire process and system
It lowers operational costs
Why having a great ERP is crucial?
Unoptimised ERP system makes it difficult to evaluate projects, services and contracts, this lack of performance hampers your ability to develop new service offerings. Due to this you will have unhappy clients, who will turn to competitors for assistance, while voicing their dissatisfaction through various social media portals.
How PDA’s Consultation will help you?
Embracing the latest in technology, ERP provides a real-time, accurate view of your services, so you can proactively manage it with confidence. Embedded business process management provides the flexibility you need as your business evolves. The right ERP approach can create the transparency your company requires. And we can help you in delivering the right thing by consulting you on the matters of ERP. We enable clients to maximize their potential and achieve a greater market with a wide array of technology services
As your business continues to grow, so does the number of sales relationships you need to effectively manage. Effective customer relationship management (CRM) will allow your business to track, manage, and grow those relationships to drive sales. Building relationships is equivalent to building a future.
Why CRM is crucial for your business?
In a world where customers expect a response within seconds or lose interest, the best way you can future proof your business is through building relationships. Building relationships results in building and retaining brand loyalty. fostering hyper accelerated digitally enhanced human interactions is critical for success. Fostering hyper accelerated digitally enhanced human interactions is critical for success.
Benefits of CRM
Track every opportunity and close more deals
Deliver smarter service to achieve customer excellence
Superior customer interaction at every touch point
Improve customer, partner, and employee engagement
Deliver a seamless experience across all points of commerce
Build engaging and customized applications for unique business needs
How can PDA help you?
We help our clients get the most out of their CRM implementation by enabling a customer-centric digital business. Our team of high-powered technologists possess deep expertise in multiple state of the art technologies that will make sure that you receive the best help possible. PDA helps B2B enterprises build lasting relationships with their clients, support sales management and drive sales teams’ engagement and productivity. We make sure that you get what you deserve.